How to Reset Your Password
If you forgot your password, you can request a link to reset it from the CourseKey mobile app.
Reset Your Password
1. Open the CourseKey Student mobile app and click on Forgot Password.
2. Enter the email address associated with your account.
3. Click Send Instructions.
Note:
Depending on your email provider, it can take up to an hour to receive the email.
If you have previously unsubscribed from CourseKey emails you will not receive the Reset Password email. Contact us for help at support@coursekey.com.
4. Open the email when it is received and click Reset Password to open the link.
5. Enter a new password that is at least 6 characters long that includes all of the following:
- One lowercase letter
- One uppercase letter
- One number
6. Click Reset Password and return to the CourseKey mobile app to log in with your new password.
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