Testing Your Speakers for Sound Attendance
Sound attendance uses ultra-high frequency tones to check students in. The tones are undetectable to the human ear, so it’s helpful to check to make sure your speakers are working properly by testing them with an audible sound. The CourseKey platform provides an easy to use Speaker Test for this purpose.
Using the Speaker Test
1. From the Attendance page click the Settings Icon (Gear Icon) in the top right corner of the page.
2. Select Test Speakers.
A pop-up will appear on your screen and play a test song. Do you hear music?
Great! That means the ultra-high frequency tones can broadcast properly to your students’ devices. If the music is playing quietly, you may want to turn up the volume.
Click 'Yes' to close the pop-up. If the attendance session is in progress the tone will continue running for the remainder of the time, letting students check in and out as necessary.
When you click 'No' you’ll see some troubleshooting suggestions. Check to make sure your speakers are turned on and that your volume is turned up.
Click Retry to play the music again.
If you are still unable to hear the sound there may be an issue with your speakers. You may want to try another device.
If you have more than one speaker system connected to your device, you'll also see the Output Device drop-down. You can switch to a different set of output speakers by selecting a different option than your default speakers.