Leveraging Class Chat for Social Learning and Collaboration 

Strategies for Encouraging Student Collaboration

Instructors have found many creative ways to utilize the Class Chat to supplement their teaching strategies and initiatives. Below are a few different use cases we've seen being used successfully in the CourseKey platform:

1. Requesting Written Student Feedback (Non-Graded)

Whenever you are covering a topic and want to be sure students are understanding the concepts you can ask for a quick Class Chat message from the class. This is a great chance to pose an "In your own words describe..." or "Tell me how you would..." type question asking for the students to respond to the prompt via the Class Chat.

• Worried about taking up lecture time? These type of activities can be used at the end of class or even outside of class hours (over the weekend).
• Sharing Good Insights... Try selecting the "Top 3" answers to share with your students in the following class at the start of the lecture.
• Look for Trends... Try to identify patterns and commonalities in the student responses that can be praised or corrected when needed.

2. Using Class Chat to Get to Know Your Class

If you have teaching support like graduate/teaching assistants, it's a good idea to ask them to monitor the Class Chat outside of class hours in case students have questions relevant to their studies. The Class Chat is typically very organic and tends to be a "student-generated" tool; however, the quality of the content significantly increases when there is an Instructor or Assistant helping to answer questions and ensure student collaboration is headed in the right direction on a regular basis.

The Class Chat becomes an informal and quick way for students to study and get through some of the "hiccups" they may be experiencing when studying the material on their own.

• Notifications are sent when a new chat message is posted for those students who opt-in.

3. Class Chat for Peer-to-Peer Concept Clarification

This can be done in various ways, but the point here is to encourage students to think critically and ask questions. When a student poses a question relating to the lecture content in the chat, ask the class for any peer-generated knowledge to fill the gap.

• Allowing them to hear the concept in more than one way can help make connections. 
• You can either let students answer each others' questions or select a few of the best questions to be explored by the rest of the students in the next class period.