QR Code Attendance
CourseKey's QR Code technology allows you to easily check-in and out of class and externships to verify and track your attendance. Once the QR code is displayed, students can simply scan in for attendance via the cameras on their mobile device.
Here are a few tips on how to get the most out of your CourseKey app and solve some of the most common issues.
How do I check in for attendance?
Select your current class and when the attendance session is active click the Attendance tile.
If it is your first time checking in for attendance, you will be prompted to enable your camera. CourseKey will only access your camera when checking in for attendance, and this step should only need to be completed on your first check-in.
Your instructor will provide a QR Code that can be printed or displayed digitally on a computer or tablet. Point your camera to scan the QR Code.
That's it! If attendance is currently available for your course, your device process the QR code to verify your location and confirm it was successful.
What if I get an error that says "No Active Attendance"?
This message is letting you know that the attendance session has either not yet started or has already been completed. You will also see the details of the last session.
- If you miss the session you can speak to your instructor regarding the course policy.
- CourseKey Support does not make changes to attendance grades.
What if my camera isn't scanning the code?
There are a few potential causes of a camera not being able to scan the QR-Code:
Lighting - too much or too little light when displaying a QR-Code on a projector or LCD display can cause issues. If this happens try to move to a better spot or adjust the lighting over the display area.
Obscured Camera - always check to be sure your device camera is clear from any debris or smudges as this can prevent the QR scanner from getting a clear reading. Standing too far way or at too great an angle may also create issues.
Pixelation - image distortion or pixelation can prevent a successful check-in depending on the quality of the hardware used to connect to a projector or LCD display. Ask the instructor to decrease the display size or use an alternative method to display the QR-Code.
What if I get an error that says 'Code Mismatch'?
This error is shown whenever the system does not recognize the code scan to match the attendance session. This can happen if the instructor is in the wrong class on CourseKey or is using an older printout from a previous attendance session. Let your instructor know if you are seeing this error.
Still Not Working?
- Restart your device.
- Uninstall and reinstall the CourseKey app.
- Contact support by submitting a ticket through the mobile app, or emailing firstname.lastname@example.org