Once you are signed in and registered for your class you will see your class list.

• Select your current class and when the attendance session is active click the Attendance icon.

What if I get an error that says "Not within the course" or "Your location is not within the class parameter"?

Sometimes your device might have trouble finding where you are located. If the GPS location of your blue dot on the map is inaccurate or the blue dot is not showing up, here are some things you can do to help fix the problem.

Check your current location on the map

1. Open Google Maps or iOS Maps.
2. In the bottom right, click My location. The blue dot shows where you are.

Try checking in a few more times...

Your device estimates where you are from sources like your web browser, WI-FI networks and other location-based application coordinates.

• After a few failed attempts the system will request a updated coordinate.
• If you are still unable to check-in after a few attempts it can be your location accuracy (see below for ways to improve).

More ways to improve location accuracy

If you get an error like "Your location cannot be determined" or your location is still wrong, here are some things you can try:

• Refresh your browser (such as Chrome, Firefox, or Safari).
• Check to make sure you have a strong Internet connection.
• Restart your device.

What if I get an error that says "No Active Attendance"?

This message is letting you know that the attendance session has either not yet started or has already been completed. You will also see the details of the last session.

• If you miss the session you can speak to your instructor regarding the course policy.
• CourseKey Support does not make changes to grades unless authorized by the instructor.

iOS - What if I get an error telling me to turn on "Enable Settings"?

You can let CourseKey use your iOS device's location to do things for you or give you information. For example, apps can use your device's location to check in, see commute traffic, or find nearby restaurants.

To see which apps are now using, or have recently used, your device's location:

1. Open your device's Settings app.
2. Tap each individual App icon > Location.
3. Under each app "Allow Location Access" select Never, While Using the App, or Always.

You can let CourseKey use your Android device's location to do things for you or give you information. For example, apps can use your device's location to check in, see commute traffic, or find nearby restaurants.

To see which apps are now using, or have recently used, your device's location:

1. Open your device's Settings app.
2. Tap Security & Location > Location.
3. Under "Recent location requests," see the apps that recently accessed your location.